Training for Managers in Effective Coaching Conversations & Corrective Feedback

Leadscape Learning Programs Develop the Skills of Leadership Conversations…

…with a Focus on Mid-Level Managers

By taking this focus, we believe our work can have broad organizational impact. The mid-level manager is expected to fulfill a critical leadership role, often without a lot of formal preparation or support. We’ve made it our mission to supply that preparation and support, using effective and precisely targeted workshops. Over forty years of leadership, training, and coaching experience has gone into the development of our materials.

These Are Our Current Offerings

We’re constantly developing and testing new material. We’re driven by a desire to provide what the marketplace needs. At any given time, we’re working to bring out new material. If you don’t see what you need here, contact us. It’s very likely that we have existing material we can alter to meet your needs. Here are our current workshop offerings:

Also known as Navigational Coaching Navigational Conversations	Feedback Conversations	Influential Conversations
Two-day program	One-day program	One-day program
What is the program focus?
Strategic coaching skills for leaders who want to take a coach-approach when working with others.	Exploring the full range of feedback conversations, including those with a positive, corrective and developmental focus.	Learning how to be more influential in leadership interactions – with or without positional authority.
What do participants learn?
The key principles that define successful coaching interactions. The difference between the problem-solving mindset and the navigational coaching mindset. When and where to apply a coach approach. A tested and proven 5-step coaching model. Fundamental coaching skills, including: The Art of Conscious Listening The Art of the Question The Art of Telling How to provide effective positive, corrective, and developmental feedback. How to benchmark current coaching ability and assess progress.	The secret element that multiplies the power of positive feedback. The unique approach that makes corrective feedback easier to hear. How to structure a feedback conversation to minimize resistance and maximize buy-in. How to use feedback as a doorway to a coaching conversation. How to handle defensive reactions. How to receive difficult feedback.	How to map networks of influence and identify key points of leverage. Four approaches to initiating change in others. The key to the influential mindset. Five major principles of influential conversations and the strategies that support them. A structure for conducting an influential conversation. The role of likeability in influence and how to be more likeable. How to plan an influential conversation.
Who is the target audience?
Leaders in all industries (executive to front line) Human resources and training professionals Project and team leaders Anyone interested in enhancing their ability to develop others through effective coaching The material is suitable for both senior leaders and individuals assuming a leadership role for the first time.	Leaders at all levels Human resources and training professionals Project and team leaders Anyone who works with people and who wants to improve their skills at providing constructive feedback The material is suitable for both senior leaders and individuals assuming a leadership role for the first time.	Those who want to develop the fine art of influence, with or without positional authority Organizational leaders interested in becoming more influential in their daily interactions with their team The material is suitable for both senior leaders and individuals assuming a leadership role for the first time.
Why do you need this program?
Many of your managers are doing too much hands-on work themselves. There is untapped potential in your workplace and you want to harness that potential. You need a fast, simple and practical way to help managers make the shift from problem solving to leading.	Your organization has an urgent need for more feedback: feedback that recognizes excellence, builds on potential, and addresses lack of performance.	Leaders in your organization want to have greater influence with clients, colleagues, subordinates, and senior management. You live in a world of cross-functional teams and “flat” power structures where influence is critical to achieving goals. Your organization is going through a significant change and you want everyone on board with the new direction.
What does the program include?
Pre-work assignment Participant journal Video examples Three job aids Conversation planner	Pre-work assignment Participant journal Video examples Feedback model job aid Conversation planner	Pre-work assignment Participant journal Principles of influence job aid Conversation planner
How is the program delivered?
Train-the-Trainer: available to internal and external practitioners self-paced blended learning or internal customized programs Customization: co-branding of your company logo on all printed materials full customization also available	Train-the-Trainer: available to internal and external practitioners self-paced blended learning or internal customized programs Customization: co-branding of your company logo on all printed materials full customization also available	Train-the-Trainer: available to internal and external practitioners self-paced blended learning or internal customized programs Customization: co-branding of your company logo on all printed materials full customization also available
Learn More	Learn More	Learn More

» Download a print-ready PDF version of the program overview table

Train The Trainer

If you would like to learn to lead one of our programs, Train the Trainer workshops are available. We offer public webinars and can also customize the training to your organization.

For white label customization and to see the content of our Train the Trainer workshops, go to License or Learn to Lead Our Programs.

Leadscape Learning Programs Develop the Skills of Leadership Conversations…

…with a Focus on Mid-Level Managers

These Are Our Current Offerings

Navigational Conversations

Feedback Conversations

Influential Conversations

Train The Trainer