• Leadership Blog
  • News
  • Contact Us
  • Facilitator Login

Leadscape Learning

Optimize your team's leadership effectiveness and workplace conversations

  • Home
  • Who We Work With
  • How We Work
  • Programs
    • Navigational Conversations
      • Program Objectives
      • Content Overview
    • Feedback Conversations
      • Program Objectives
      • Content Overview
    • Influential Conversations
      • Program Objectives
      • Content Overview
    • Program Comparison
  • Client Stories
    • Client Story One: Corporate Learning Services
    • Client Story Two: Goodmen Roofing
  • License Our Programs
    • Customization Services
    • Overview of Facilitator Training
      • Navigational Conversations — Self-Paced Training
      • Navigational Conversations — In-House Training
      • Feedback Conversations — Self-Paced Training
      • Influential Conversations — Self-Paced Training
    • Facilitator Successes
      • Case Study One: Papillon MDC
      • Case Study Two: Envision Group
      • Case Study Three: Coach Approach Limited
      • Case Study Four: OneCoaching
  • About Us
    • About Leadscape Learning
    • Cheryl Smith
    • Brent Stewart
    • Our Team
    • Our Associates
    • Our FocalPoint Associates
    • Leadscape Community Marketplace
  • Store
You are here: Home / About Leadscape Learning / Our FocalPoint Associates / Pam Hargis

Pam Hargis

Experience Working As A Leader In Organizations:

  • Former senior executive with more than 30 years’ experience in corporate strategic planning, process development leading high-profile, high-risk international projects, and managing large teams with direct and indirect accountability.
  • Managed multiple sales functions and developed tools and programs to achieve quarterly sales and service targets.
  • Led a team of technology and business leaders to build and deploy a $500MM sales and service platform – the largest technology change in the organization’s history.
  • Mentored leaders across multiple lines of business to develop leadership capabilities and skills and improve productivity which positively impacted personal relationships at home; spoke in national forums.
  • Delivered two critical, multi-million-dollar claims and fraud systems with improvement in customer satisfaction by 6 basis points and associate satisfaction by ~20 basis points. Errors reduced by 50% and losses by $1MM a quarter.
  • Proactively expanded initiative improvements across the franchise to ensure connectivity and generate larger reductions in downstream impacts to call volumes and handle time.
  • Identified and implemented changes to procedure communications reducing duplication of effort resulting in 300+ hours per year saved. Analyzed inadequate processes resulting in higher employee satisfaction and reducing additional risk.

Coaching And Facilitation Background:

  • Corporate Trainer, Facilitator and Event Speaker for a Fortune 500 company.
  • Partners with clients to enhance theirs and their employees’ effectiveness, profitability and quality of life.
  • Extremely passionate to help others balance personal life while generating strong, positive results at work.
  • Coaches professionals and business owners to define productive and valuable use of their time, develop the most efficient and cost-effective operations, and increase profitability through personalized action plans.
  • Provides career advancement, client experience, time management, employee engagement, performance coaching, and sales/service curricula with proven results.
  • Facilitation includes multi-year strategic planning, exit planning, team engagement activities, and brainstorming sessions.

Relevant Business Experience:

  • Developed teams/teammates to meet /exceed their full potential, achieving high associate engagement satisfaction results of 93% or greater each year – highest scores within the business unit.
  • Creative and engaging delivery ranges from one-on-one to large conferences with hundreds of participants. A highly energetic and down-to-earth speaker. Thought-provoking and attention-grabbing format leave participants energized and ready to execute.
  • Current clients, with proven results, include municipalities, small and large corporations, non-profit organizations, Chambers, Associations and other networking groups

Education and Training:

  • Licensed and practiced Navigational Conversations Facilitator.
  • Certified FocalPoint International Coach, Trainer and Public Speaker.
  • Change Performance Center Training & Certification.
  • Six Sigma, Design for Six Sigma and Agile Certifications.

Leadscape Learning Associates

  • Alex Valderrey
  • Bill Lazor
  • Dan Bowdey
  • Danny P Creed
  • David Dillon
  • Dennis Stetzel
  • Dulcee Loehn
  • Greg Beck
  • Greg Pestinger
  • Jayne Huhtanen
  • Joel Philhours
  • John Geshay
  • John Jennings
  • Kerrie Hoffman
  • Kevin Onarecker
  • Kristin Carlson
  • Marc Cote
  • Mike Ungar
  • Pam Cabalka
  • Rashmi Kapse
  • Richard Scott
  • Ron Katanick
  • Scott Brown
  • Sharon Richter
  • Stacie Riffert
See the Leadscape
Community Marketplace
  • Privacy Policy

Return to top of page

Copyright © 2012–2022 Leadscape Learning Inc.  •  Calgary Website Design by Arch Web Marketing