Valerie Gavin

Experience Working as an Organizational Leader:

• Over 25 years of hospitality leadership, specializing in driving topline revenue and optimizing sales strategy and performance at both hotel and global levels. Led multi-brand, complex assets generating over $4.5 billion in annual revenue.
• Expertise in revenue maximization, market share growth, talent development, strategic planning, tactical execution, owner relations, key account management, customer satisfaction, P&L oversight, and industry engagement.
• Successfully managed global and regional restructures, as well as the opening and integration of hotels and hotel chains into larger global structures.
• Led an above-property team of 50 and hotel-based teams of 500+.

Coaching And Facilitation Background:

• Over 25 years of experience mentoring and coaching teams, fostering high-performance cultures, and helping individuals achieve personal and professional growth.
• Known for leading organizational transformations, bridging departments and regions, and inspiring teams through change.

Relevant Business Experience:

• Proven success in coaching and developing talent, team building, organizational and cultural transformation, strategic planning, hotel openings and integrations, strategic account development, and customer experience.
• Led diverse assets, from boutique hotels to large, complex convention and resort properties, spanning economy to luxury segments.

Education and Training:

• Certified Business and Executive Coach
• Licensed Navigational Conversations Facilitator
• HSMAI’s Top 25 Extraordinary Minds in Hospitality Sales, Marketing and Revenue Optimization
• BS in Business / Hospitality Administration – Florida State University